Refund and Cancellation Policy
Last updated: August 31, 2026
Subscriptions
CareerFindr is a monthly subscription billed in advance. Plans are Focused ($25/mo) and All-in ($49/mo), plus applicable tax calculated at checkout based on your location. A free plan is also available with no payment method required.
Free trial
New paid subscriptions include a 3-day free trial. A payment method is required to start the trial. If you cancel before the trial ends you are not charged. The trial is available once per account.
Cancelling
You can cancel anytime from Settings → Billing → Manage subscription, which opens the Stripe billing portal. If you cancel a paid subscription, cancellation takes effect at the end of your current billing period — you keep full access until that date and you are not billed again. If you cancel during your free trial, access ends when the trial ends.
Refunds
Payments are non-refundable, including partial months and unused time. We do not automatically refund a renewal you forgot to cancel. If you were charged in error, or something on our side stopped you from using the service, email hello@joincareerfindr.com within 14 days of the charge and we will review it and issue a refund where warranted.
Failed payments
If a payment fails, Stripe automatically retries it over the following days. Your access continues during that retry period. If payment keeps failing, your subscription is cancelled and access ends.
Your data
Cancelling does not delete your data, and you can keep using CareerFindr on the free plan. You can export everything or delete your account permanently from Settings → Data and privacy. Deleting your account cancels any active subscription first. Invoices and receipts are held by Stripe and are not reachable through CareerFindr after account deletion.
Price changes
We will give at least 30 days notice by email before any price change affecting your plan.